Pentagon Connect Wiki
Overview
What Pentagon Connect IsThere's no single Confluence page called "Pentagon Hub" — this page instead pulls together the product-overview material that's…Pentagon Connect Menu1. Dashboards: analytics overviews. - Orders Analytics, Products Analytics, Inventory. 2. Products: the master catalogue and its channel…Active Marketplaces and ConnectorsEvery marketplace, connector and courier Pentagon Connect currently integrates with, reproduced from "Pentagon Connect Integrations —…
Listings Management
Products & ListingsIn this video, we will walk you through the Pentagon Connectduct section and structure on our platform. We explain the difference…AI Listing BuilderThis video introduces AI Listing Builder, an AI-powered workflow designed to transform raw product data into complete, marketplace-ready…BundlesIn this video, we provide an overview of how Pentagon Connect bundles are structured and managed. We explain the distinction between…InventoryDocumentation coming soon.PricingDocumentation coming soon.
Imports & Exports
Imports--- If you want to create multiple products using a spreadsheet or need to automate your shipping updates, you can use our Import…Exports--- You can automate your order management, run custom reports or make a backup your product info by using the Export Data functionality…Import & Export Log--- All Import & Export request are recorded in the system, allowing you to see when they were executed, monitor their status and check…
Order Management
Orders DataDocumentation coming soon.Order AcknowledgmentOrder acknowledgement is the process of accepting or rejecting an order once it's received. It only applies to channels that support…Order ShipmentsDocumentation coming soon.Order RefundsDocumentation coming soon.Order LabelsDocumentation coming soon.Order Custom FilteringDocumentation coming soon.
Reporting
Internal ReportsIn this video, I walk you through our Pentagon Connect reporting features, focusing on manual exports and predefined reports that can be…Amazon ReportsIn this video, I walk you through the Pentagon Connect Amazon Reports, highlighting how we can automate the generation of various…
Additional Features
Actions and TriggersAction triggers let you push changes from Pentagon Connect to your connected sales channels without logging in to each one. Actions live…FTP File MoverThe FTP File Mover moves files from one FTP location to another, without needing to route them through any other import or export…Email NotificationEmail Notifications let you automatically message buyers as their order progresses, without any manual sending. Notifications are…FTPFTP integration is a file exchange between a client's own system and Pentagon Connect, typically in CSV or a similar flat-file format,…
FAQ
Frequently Asked Questions- How fast can I launch my inventory on a new marketplace? Pentagon Connect can launch your business on a new marketplace in just a few…Support FAQsHow to handle customer support and answer the most common customer questions. - How to handle customer messages: - Response time…